Online Privacy Policy

Throughout this Online Privacy Policy, “we”, “us”, or “our” refers to ProBank Austin, and Site refers to this website.

ProBank Austin is fully aware of the privacy and security issues surrounding the Internet and e-commerce. It is ProBank Austin’ goal to protect our clients’ privacy, while maintaining a functional and efficient web site. ProBank Austin uses industry standard efforts to safeguard the confidentiality of personal information. Should any future enhancements to our site change the way we handle personal information, this policy will be updated.

Use, Collection, and Retention of Customer Information ProBank Austin utilizes a third party application to schedule seminars, register attendees, and process credit card payments. The application is housed and maintained by a third party hosting company; the application and the hosting company are both Payment Card Industry (PCI) Compliant.

Credit Card Payments made via our website are processed by a third party merchant services provider that meets or exceeds Payment Card Industry Standards. Credit card numbers and other payment information is stored using 128-bit secure encryption so that the number cannot be viewed within the database, CVV2 data (the 3 digit number often requested when conducting credit card transactions) is not stored in the database. ProBank Austin does not share, sell, or make available to third parties any information about our clients, except where disclosure may be required by law.

Information received via e-mail may be stored in a customer database and may be used to send additional information pertaining or related to the content of the e-mail. A paper copy of the e-mail may be retained for our records.   Information received from our Request for Information Forms will be stored in a customer database and may be used to send additional information pertaining or related to other ProBank Austin products. A paper copy of the form may be retained for our records.

Information received from our Purchasing and Seminar Registration Forms will be maintained in a customer database and may be used to send additional information pertaining or related to other ProBank Austin products. A paper copy of the form may be retained for our records.

Certain information will be retained to facilitate internal traffic monitoring of our site. Measuring the number of visitors and what pages are viewed the most, will enable us to provide you with the information you most desire. The type of information that may be recorded includes: the domain name of your service provider, internet address, date and time, and pages viewed.

Use of cookies: ProBank Austin offers the end user to select a “Remember Me” feature that utilizes cookies to store the User ID of the user. It will be necessary to re-enter registration information each time you wish to make a purchase or register for a seminar.

Collection of information on minors: As we have no way of distinguishing the age of individuals accessing our site, we cannot control the collection of data from minors and apply the same privacy policy. Should a minor provide us with personally identifiable information without parental or guardian consent, the parent or guardian should contact us by e-mail at pbs@probank.com to remove the information.

Please note: ProBank Austin collects and stores email addresses associated with companies and individuals that visit ProBank Austin’s corporate website, attend events, and/or otherwise engages with a ProBank Austin entity or representative. The information we collect is for marketing purposes only. If you prefer to not receive emails from ProBank Austin, an unsubscribe option is provided. ProBank Austin never sells personal or business data.

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