What tech setup do I need to watch your webinars?
You only need a standard computer, tablet, or phone with a stable internet connection. No special software downloads are required to view our content.
Can I watch an on-demand video more than once?
Yes, you can rewind, pause, and replay the video as many times as you want during your access period. Your 180 days of access starts the moment you buy the course.
Can I share my on-demand login links with other bank staff?
No, login credentials belong to one user only. Sharing your link can lock your account and interrupt your training session.
What should I do if my training video keeps freezing?
You can refresh your web browser or check your internet connection speed. Our technical support staff is also available by phone to help guide you through fixes.
Are your digital materials printable?
Yes, all downloadable manuals and guides come in PDF format. You can print them out or save them to your device to use later.
