Credits & Professional Designations – FAQ’s

How do I get my certificate of completion after a course?

We send your certificate digitally as soon as you finish the program and confirm your attendance. You can download and save it for your records.

Who reports my continuing education credits to the granting groups?

You will submit your certificate directly to the organization that handles your designation. We provide the paperwork required to make the submission quick and easy

What happens if I lose my course certificate?

You can log into your account portal to download another copy at any time. You can also reach out to our support staff to get it resent.

Do your courses cover state-specific continuing education requirements?

Yes, specific programs focus directly on state guidelines for deposit and lending documentation. We regularly add updates for states like New York, Texas, and Georgia.

Can multiple staff members share one connection and still get credit?

No, every person must sign up and log in individually to receive a certificate. Passing requirements depend on tracking individual engagement during live sessions.

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