Doing Justice to America’s Military: Are You in Compliance With The Servicemembers Civil Relief Act and The Military Lending Act? – ON-DEMAND WEBINARS


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SKU: SWSCR Category:

Date Recorded: February 24, 2021

Presenter: Anetria Cohen, Vice President and Senior Consultant, FORVIS

Servciemember complaints continue to be one of the most common issues facing financial institutions. Institutions continue to fail to properly enforce provisions that protect military personnel as required by the Servicemembers Civil Relief Act of 2003 (SCRA) and the John Warner National Defense Authorization Act of 2007 (also known as the Military Lending Act (MLA)), laws specific to military members. The SCRA is intended to provide for the temporary suspension of proceedings and transactions that may adversely affect servicemembers’ civil rights during their service, and the MLA imposes limitations on certain consumer loans to servicemembers.


Certainly compliance with the law is expected without qualification, but the fact that SCRA and MLA addresses problems faced by our most deserving customers in times of economic stress makes compliance an ethical and moral obligation as well. This webinar will provide an overview and analysis of the SCRA, the MLA, and interagency guidance on mortgage servicing practices regarding military homeowners, as well as commenting on other areas that are not specific to the military, but continue to be a source of complaint for servicemembers. This webinar will include a discussion on the following:

  • SCRA
    • Maximum interest rate on debts
    • Residential and motor vehicle purchases and leases
    • Foreclosure and eviction from bank-owned property
    • Notice disclosure required for delinquent loans
  • MLA
    • The type of loans covered
    • Disclosure requirements
    • Military APR
    • Loan limitations
  • Interagency Guidance on Mortgage Servicing Practices Concerning Military Homeowners with PCS Orders
  • Other areas that are a common source of complaints, including debt collection and bank account or services
Who Should Listen

Loan officers, compliance officers, mortgage loan originators, auditors and anyone else involved in the real estate and/or consumer lending areas would benefit from this program.

Program Level: Basic

Prerequisite/Advanced Preparation: Basic Knowledge of Lending Regulations

Field of Study: Specialized Knowledge

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Any recording, transmission, retransmission, or republishing of any portion of this webinar is prohibited.