Compliance Risk Management Program

Manuals | PublicationsTo order, please click here. Or you may click here to download an order form. Item No: CRM-M Price: $105/$90 DESCRIPTION: Already have a CRMP in place? This manual will cover more than the core compliance management program; it will guide you to take your program to the next level. For all, this manual will show how to efficiently maintain your CRMP. Although there are no regulatory requirements to have and maintain a robust CRMP, the regulators expect all financial institutions to have one in place. They have provided some guiding principles, but what does it really include? There are some regulatory requirements for written policies and procedures, many of which small creditors are exempt but should have nonetheless. This manual will break down the CRMP for you, including what is a policy vs. procedure, monitoring vs. audit, what training is required vs. recommended, complaint management, risk assessments, and who should be responsible for which (compliance, audit, operations). The volume of regulatory changes requires a strong change management process in your CRMP – and we will review best practices for that, too! Compliance is every employee’s responsibility every day. No one person can (or should) be responsible for the institution’s Compliance Risk Management Program. The lines between compliance, audit and operations seems to blur with each new rule. Join us as we begin to clarify the lines to make your CRMP more manageable. TOPICS Compliance Risk Management Program (CRMP) Regulatory vs. examiner requirements Breaking down, building up your CRMP Policies What is a policy Buy vs. draft How to draft a policy Required vs. recommended Procedures Operational vs. compliance...

UDAP/UDAAP: What It Is and How to Spot It

Manuals | PublicationsTo order, please click here. Or you may click here to download an order form. Item No: UDAP-M Price: $105/$90   DESCRIPTION: Despite regulations identifying what is an unfair, deceptive, or abusive act or practice, UDAAP issues are highly subjective in nature. It is not just a consumer regulation; UDAAP applies to both consumer and commercial customers. It does not apply solely to advertisements; it applies to disclosures, scripts, policies, procedures, acts, and practices. The manual covers definitions provided under Section 5 of the Federal Trade Commission Act as well as Sections 1031 and 1036 of the Dodd-Frank Statute and what they mean to your institution. Throughout the manual, it will identify key considerations to identifying UDAAP issues and concerns, particularly when you comply with other regulatory requirements but may still have a UDAAP in advertisements and disclosures. It also reviews the CFPB’s Compliance Risk Assessment, which is UDAAP focused and how you can leverage that in your Compliance Risk Management Program. This manual will highlight key UDAAP consent orders and takeaways you should be addressing in your compliance management program. TOPICS UDAAP Regulations Section 5 of the FTC Act Dodd Frank CFPB Bulletin Unfair Definition Key Considerations to identifying issues Consent orders Deceptive Definition Key Considerations to identifying issues Consent orders Abusive Definition Key Considerations to identifying issues Consent orders When You Comply with a Regulation but Still May Have a UDAAP Leveraging CFPB’s Compliance Risk Assessment UDAAP focus Workshop The manual is detailed with narrative explanations of regulatory requirements and examination procedures. The manual is an excellent resource for future...

Advertising Compliance Boot Camp with Workshop

Manuals | PublicationsTo order, please click here. Or you may click here to download an order form. Item No: ADV-M Price: $105/$90   DESCRIPTION: Advertising Compliance Boot Camp with Workshop Financial institutions continue to struggle with advertising regulatory requirements, particularly when the competition seems to “get away with not complying.” This manual covers the ins and outs of the advertisement compliance rules as well as what is not in the regulations that should be considered to avoid costly products or risk. The manual dives into Regulation DD, Regulation Z, UDAP/UDAAP, CAN SPAM, COPPA, FCRA, NDIPs, RESPA and more. It also explores business considerations that could create costly products or present higher risk, including potential UDAP/UDAAP risk. TOPICS Advertising essentials General Deposit insurance Equal housing logo Social media Deposits NDIPs Lending Fair Lending RESPA Section 8 Prescreened offers UDAP/UDAAP Lotteries and sweepstakes CAN SPAM Substantiation COPPA Nuances and gotchas Business considerations Workshop examples The manual is detailed with narrative explanations of regulatory requirements and examination procedures. The manual is an excellent resource for future...

Advertising Compliance Guide

ManualsTo order, please click here. Or you may click here to download an order form. Item: CGADV-M Price: $50 DESCRIPTION: ProBank’s 2018 Advertising Compliance Guide is a collection of quick compliance guides (QCGs) written for bankers to cover fundamental federal banking advertising regulatory requirements.  As an added bonus, we have also included additional considerations for best practices. Topics include Lending, Deposits, Nondeposit Investment Products (NDIPS), UDAP/UDAAP, Prescreen Offers and CAN SPAM, all compiled into one convenient booklet! QCGs are a great training supplement as well as a handy checklist when drafting and/or reviewing your advertisements. Each topic is presented logically and broken down in a convenient and easy to follow manner.  Great for compliance officers, auditors and marketing professionals!...

Consumer Compliance for the Online Lender

Manuals | PublicationsTo order, please click here. Or you may click here to download an order form. Item No: OLC-M Price: $305/$255 DESCRIPTION: A comprehensive manual covering federal rules and regulations affecting consumer online lenders. ProBank Austin is pleased to offer the Consumer Compliance for the Online Lender manual. This manual is designed specifically to assist the online lender with detailed instruction on all the topics that affect consumer mortgages and operations issues. This manual is a must for those entering the “online lending regulatory compliance world.” This manual will likely be referred to on countless occasions.   TOPICS Equal Credit Opportunity Act – Regulation B Fair Credit Reporting Act Truth-in-Lending Act – Regulation Z* (Closed-End Credit) The New Integrated Mortgage Disclosures under the Truth-in-Lending Act and the Real Estate Settlement Procedures Act Consumer Protection for Bank Sales of Insurance Talent Amendment/Military Lending Act Servicemembers Civil Relief Act (SCRA) Unfair, Deceptive or Abusive Acts or Practices (UDAAP) Privacy of Consumer Financial Information Electronic Signatures in Global and National Commerce Act Anti-Money Laundering and Bank Secrecy Act...

Loan Products Workshop

Manuals | PublicationsTo order, please click here. Or you may click here to download an order form. Item No: LPW-M Price: $180/$150   DESCRIPTION: Lending compliance regulations are numerous and coverage for different rules vary. Therefore, when learning about lending compliance regulations, financial institutions are often left trying to figure out which regulations and provisions apply to what loan product. As well, regulations often require creditors to treat products in different ways for disclosure and Ability-to-Repay requirements. This manual approaches lending compliance from the perspective of the product – the way financial institutions organize their services– rather than the regulation. In particular, the manual will focus on origination and servicing obligations that are specific to certain products. For example, if an institution has an ARM loan, what specific disclosures with respect to an ARM are required? How will we see adjustable rates disclosed on the Loan Estimate and Closing Disclosure? What are the Ability-to-Repay requirements? In addition to providing the regulations, information will be given in a checklist format so as to summarize and explain the regulations in a clear, precise manner. The manual is a valuable tool to those in the lending area to make lending compliance more accessible and intuitive to an institution’s processes. TOPICS Consumer Loans Unsecured, Vehicle, CD- or Share Secured Residential Loans – Closed-End Notification Requirements, including Adverse Action Notices Fixed ARMs Balloons Construction Construction – Permanent Refinance Home Equity Residential Loans – Open-End (HELOCs) Commercial Loans WHAT REGULATIONS ARE ADDRESSED: Equal Credit Opportunity Act/Regulation B Truth-in-Lending Act/ Regulation Z Exemptions Disclosures Ability-to-Repay Real Estate Settlement Procures Act Flood Fair Credit Reporting Act Military Lending...
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