This webinar on Wednesday, May 25 at 11 a.m. served as a continuation of our recent webinar on profitability: The Seven Secrets of Consistently High-Performing Community Banks held on March 22. Jeff Morris, Managing Director and Principal of Austin’s Financial Management practice area, presented information on the seven key attributes that drive consistent high performance for community banks, noting that above average operating efficiency plays a critical role. To achieve and maintain high performance, you must have an above average efficiency ratio. Jeff continued the discussion with key attributes and operating approaches of highly-efficient financial institutions; inter-relationships between high and low costs; and performance metrics of financial institutions that consistently rank above peers. He offered insights and recommendations that will make a difference in your bank’s profitability.